Medical Records
Important Medical Records Information:
We manage the medical records for most Shields MRI & PET/CT sites. Below are the sites that we cannot release records for. Patients need to call the below facilities directly to obtain records:
- Maine: Central Maine Medical Center, 207-795-2480
- Boston: Tufts Medical Center (MRI), 617-636-0063
- Cape/South: Cape Cod Hospital, Fontaine, Wilkens, Falmouth, Sandwich, 508-862-5540
- Concord, Westford: Emerson Hospital, 978-287-3907
Patient Requests
The fastest way to access electronic reports and images is through our secure patient portal, Patient Connect.
PATIENT CONNECT PORTAL
If you have any questions regarding the patient portal, please contact our Health Information Management department at 1-800-258-4674, option 3.
If you would like to request a hardcopy of your medical records, including reports and/or images, Shields Health has partnered with Sharecare to fulfill your requests.
If you would like to personally download a hardcopy of your medical records, this can be done through the patient connect portal link above.
PATIENT RECORD REQUEST FORM
If you have any questions regarding medical record requests or to check the status of your request, please call Sharecare support center at 1-858-244-1811 or Sharecare live chat.
Shields Health is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.
Third-Party Requests
This option is for healthcare providers, attorneys, or if you are requesting the medical records of someone other than yourself and are not the legal guardian.
THIRD PARTY REQUEST
If you have questions, please call Sharecare support center at 1-858-244-1811 or Sharecare live chat.
Physicians/Providers
Request any MRI or PET/CT image to be sent or shared electronically with your PACS or image-share solution.
PROVIDER ELECTRONIC SHARE REQUEST